Products and Services

• Whaleback CrystalBlue Managed Digital Business Telephone Systems

• Broadband Solutions- Cable, DSL, T1, and Fiber(Verizon, AT&T, Optimum Lightpath)

• VOIP Service Provider Solutions(Level 3, XO, Global Crossing)

• Customer Premise Equipment (Gateways, Telephones, etc.)

• VOIP Call Quality- Monitoring, Test, and Troubleshooting

• Network Cabling and Termination

• Network Switch and Router Installation and Maintenance

• Project Management, Installation, Configuration, Training, Maintenance and Support

• Telephone System Performance and Cost Analysis

• Future Business Telephone Needs Analysis

Client Needs Analysis

Kinetech begins with a discovery process to understand the client’s telecom needs:

• What would the client like to change in their present system?

• What features and functionality would the client like to add?

• What are the client’s future business and communications requirements?

We then analyze the client’s current business telephony usage, features, and associated costs.

Architecture and Implementation

Kinetech will architect and design a VOIP Business Telephone System to fit the client’s needs, which will include specific recommendations regarding customer premise equipment and VOIP service providers.

Kinetech will then plan, schedule and project manage the system installation, test, and service cut over.