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VOIP for Service Providers

Customer opportunities for VOIP Service Providers will be driven by a demand from businesses and enterprises for a high level of quality and reliability in the voice services delivered.

A strong focus must be placed on satisfying the customer’s needs in providing a telephony product and service that can truly help the business owner be more successful in satisfying his customer’s needs- and in growing his business.

The telephone companies have spent the last century building and refining a network that delivered high quality, reliable calls and service 99.999% of the time.

VOIP Service Providers will need to provide the same level of quality and reliability by establishing a fully managed network, by measuring performance of its service partners from the PSTN Gateway to the Customer Premise, and by implementing continuous, proactive, end to end VOIP Network Quality monitoring.

The quality and selection of the network infrastructure equipment, the carrier and VOIP Services partners, and the Customer Premise Equipment and Broadband Providers, will also weigh heavily on the overall quality of the customer experience.

Kinetech’s focus is to review your current infrastructure, and to recommend architectural, service, and equipment changes, based upon your business needs, your growth and expansion plans, and the needs of your customer base. We will help you to be successful in satisfying your customer’s needs- and in growing your business.

Our Services:

• Current Infrastructure Review

• Hosted IP Centrex System and Network Architecture

• Hosted IP Centrex System and Equipment Selection

• Telco Carrier Co-Location Site Selection

• VOIP Carrier SIP Origination and Termination Partners Selection

• VOIP Service Provider Solutions(Level 3, XO, Global Crossing)

• Voice Peering Partner Selection

• VOIP Call Quality- Monitoring, Test, and Troubleshooting Systems

• Customer Premise Broadband Providers (Cable, DSL, T1, and Fiber(Verizon, AT&T, Optimum Lightpath)

• Customer Premise Equipment Selection (Gateways, Telephones, etc.)

• Project Management and Implementation



 

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