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Fully Managed Digital Business Telephone Systems

Kinetech Voice Technologies installs and supports a Fully Managed Business Telephone System for small to mid-sized businesses that reduces monthly communications costs up to 75%, provides round the clock monitoring and support, and guarantees quality of service and reliability.

The all inclusive fixed monthly cost for equipment, service, monitoring, and maintenance, also eliminates large Capital Equipment expenses.

Advanced features such as Automated Call Routing, Personal Voice and Fax Messaging, and the ability to seamlessly connect your offices and mobile workforce into one system, can easily enhance your company’s productivity and image.

Benefits:

• Reduces Communications Costs up to 75%, and eliminates Capital Equipment purchases, while increasing Quality of Service

• Fully Managed, Monitored, and Supported 24 hours per day, 365 days per year

• Guarantees Excellent Voice and Call Quality with high quality telephones, equipment, and dedicated voice service

• Enhances Your Business’ Image with Automated Call Routing, Music On-Hold, Remote Area Codes, and Direct Dial Numbers

• Seamlessly connects employees at branch offices, home offices, and on the road, with broadband technology

• Provides Reliability and Disaster Recovery with backup systems

Features:

• All-inclusive, flat rate, fixed monthly pricing for equipment, service, installation, updates, monitoring, and maintenance

• Professional installation, U.S. based support, and management, from a single local service provider

• Pro-Active round the clock monitoring and diagnostics- ensuring individual call quality and system performance

• Advanced features such as Automated Call Routing, Personal Voice and Fax Messaging, Conferencing, and Mobile Phone Support

• Provides Multiple Site and Mobile Worker Support- ensuring your customers and employees remain connected

• Multiple backup systems ensure your communications are always maintained

Kinetech offers a free consultation, infrastructure assessment, and cost savings analysis.

Call 888-954-6383 ext. 102, or contact sales@kinetechvoice.com to speak with a Kinetech representative and to learn more about this exciting new telephone service for businesses.

Value Proposition for the Small to Mid-Size Business

Reduced Communications Costs

• Unlimited Usage– Local, Long Distance, inter-office, toll-free, fax service, conferencing
• All Inclusive fixed monthly cost- Equipment, installation, training, management, support, maintenance, updates, and warranty
• Network Bandwidth included- scales as capacity grows
• Capital Equipment Costs and Obsolescence– eliminated
• Scalability– pay for capacity and features as needed

Is Fully Managed, Monitored, and Supported 24x7x365

• Network Operations Center- 24x7x365 Network Monitoring, Test, and Diagnostics
• Help Desk – Staffed with U.S. engineers, 24x7x365
• Single Provider – Equipment, Service, Installation, Training, Central Management, and Support
• Premier Partner – Provides local on-site service, support, and Professional Services
• Maintenance and Upgrades- are included
• Enhances Your Business’s Image and Productivity with Advanced Features

Advanced Features Enhance Business Image and Productivity

• PBX/ Key System Emulation
• Executive Phones with Superior Sound Quality
• Paging, Intercom, Shared/Bridge Line
• Multi-Level Auto Attendant and Voice Mail
• Unified Messaging – Voice/fax/email integration
• Fax – Inbound and Outbound
• Office Productivity Integrations – Outlook and CRM
• Conferencing – Group audio and web conferencing service
• Contact Centers – Fully programmable with reports

Multiple Site and Mobile Worker Support

• Branch and Remote Office Support
• Home Office/ Tele-Worker
• Road Warrior
• Find Me/Follow Me
• Cell Phone Integrations
• Uniform Dial Plan

Guaranteed Voice and Call Quality

• Pro-Active 24x7x365 end-to-end quality monitoring - prevents problems before they occur
• Carrier Grade- Fully Managed Network
• Guaranteed Quality of Service
• Dynamic Call Routing – Network hot spot avoidance
• Dedicated Broadband – Guaranteed voice bandwidth
• Level 3 Network – SLA-backed IP transport

Reliability and Disaster Recovery

• Failure Recovery – Calls can be routed to alternate #’s
• Backup Data Centers – No single point of failure
• Disaster Recovery – With Offsite Configuration Backup
• OrcaSentry – Security Firewall safeguards against attacks
• Optional Data Network Backup – Chooses the best path automatically
• Optional Power Backup- ensures service during brown-outs and blackouts


Feature Summary

• PBX, Key System, and Hybrid System Configurations
• E911 Support
• Auto Attendant
• Voice Mail
• Intercom- Hands Free and Handset
• Shared/Bridged Line Appearances
• Music On-Hold
• Paging
• Fax
• Unified Messaging-Voicemail/ Faxmail/ Email Messaging
• IVR
• Presence Indication
• Conferencing
• Message Notification
• Office Productivity Tool Integrations(Outlook, CRM)
• Mobility- Mobile Worker and Road Warrior Support
• Multiple Site/ Branch Office/ Teleworker Support
• Cell Phone Integration
• Multi-site uniform dial plans
• Find Me/ Follow Me
• Hot-Desking(Hoteling)
• Twining/ Forking- Rings multiple phones-simultaneously or sequentially.
• Simple, Intuitive User and Administrator Web Interface
• Optional ACD
• Project Local Presence- Phone Numbers are available everywhere